All Toreto products are covered with standard 6 months to 2 years warranty based on the category of the product. The warranty period is clearly mentioned on the packaging and the product page on our website.
Within the warranty period, if a product malfunctions or stops working, you are eligible to get it repaired or replaced at the discretion of the company through a valid invoice.
To claim your warranty please call our Toll Free No: XXXXXXXXXX or write to us at email@example.com
# Warranty period of the product will be the counted from the date of invoice; in case of a replaced product the warranty period will remain the same as original.
# Warranty will be null and void if the product is manhandled, accident breakage, chewed upon, use of sharp object on the product, use of harmful chemicals, and dropping inside water or not used as per the direction of the manual provided in the packaging. The company holds the right to decide the condition and reject warranty basis the condition
For a new product delivered
Please see that no return or refund shall be provided.
We believe in helping our customers as far as possible, and have therefore a liberal cancellation policy. However, under this policy:
Out of Stock situations
Our endeavor is to ensure that all products listed on the site are available in stock for dispatch to the buyer. However, in case the same is not available for any reason, we will contact you within 2 business days and give you the option to exchange, delay or cancel the order based on your convenience.
Refund will only be initiated when the company is unable to fulfill the placed order due to unforeseen circumstances. Under no circumstance other than this will the company be able to issue a refund.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.