FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
When will the products be delivered ?
Once you receive a shipping confirmation your product will be delivered within 3-5 days.
How can issue for a refund ?
Refund will only be initiated when the company is unable to fulfill the placed order due to unforeseen circumstances Contact us on Toll Free no: 1800 1027 427 ,mail us at : info@toreto.in or you can also message us at Toreto care.
How long will it take to refund?
Once it is confirmed from our end it will refund within 7-8 days.
How to replace my product if it is not working ?
If your product is not working contact us on Toll Free no:
1800 1027 427 or mail us at : info@toreto.in within 24hrs after the product is delivered.
Orders
Below are some of are common questions about orders
What payment options do you have?
We provide different payment options.
You can opt for the following modes of payment:
- Cash on Delivery (COD)
- Credit/Debit Card Payment
- Net Banking
- Wallets – PhonePe, Amazon Pay, FreeCharge, Payzapp
- UPI/QR
Do Toreto products come with a warranty?
Yes, most Toreto products come with a warranty. The duration and terms of the warranty may vary by product, but typically, Toreto offers a one-year limited warranty which is mentioned in the specs of the product and in packaging.
What if my product does not work when it’s delivered to me?
If your product is not working contact us on Toll Free no:
1800 1027 427 , mail us at : info@toreto.in. or message us at the Toreto care.
PARTY SPEAKERS
Below are some common questions about our products
Does the speakers have built-in FM radio?
Yes, the Toreto part speaker has a Built in Fm Radio that helps you hear your favorite radio station wherever you are and anytime you want to listen to your radio channel.
Do Toreto party speakers come with built-in lighting effects?
Yes, our party speakers feature built-in LED lights that can sync with the music, creating a dynamic and vibrant atmosphere.
Can I connect a microphone to Toreto party speakers for karaoke?
Absolutely! Toreto party speakers often come with microphone inputs, allowing you to sing karaoke or make announcements during your party as it comes with a mic as well.
Can speakers be connected with AUX?
Yes, all party speakers have multiple connectivity modes, including Bluetooth and AUX.
Do Toreto portable speakers have built-in microphones for hands-free calls?
Yes, many Toreto speakers come with built-in microphones that allow you to make and receive hands-free calls with clear voice quality. This feature makes them suitable for both music and conference calls.
Is speakers water resistant?
No our speakers are not IPX Dust and Water Resistance.
Do Toreto soundbars come with a subwoofer for enhanced bass?
Toreto offers soundbar models with and without subwoofers. Models with subwoofers provide enhanced bass for a more immersive sound.
Can I mount my Toreto soundbar on the wall or place it on a TV stand?
Toreto soundbars are often designed to be versatile. They can be wall-mounted or placed on a TV stand, depending on your preference and room layout.
AUDIO
Below are some common questions about our products
What is the battery life of Toreto wireless earbuds?
The battery life of Toreto wireless earbuds varies by model but typically ranges from 4 to 36 hours of playback on a single charge.
Can we take calls on earphones, TWS and neckbands?
Yes, you can take calls on earphones, TWS and neckbands. A single press on the multi-function button allows the user to accept and reject calls easily.
Is neckbands or earbuds compatible with iphone?
Yes absolutely, our neckband and earbuds are compatible with iphone and android devices.
Are my earbuds waterproof?
No, generally our earbuds are not water resistant.
POWER
Below are some common questions about our products
Can mag safe charge two phones?
No, only iPhone and one airdopes can be charged
Can airpodes be magnetic charged?
No, only magnetic charging is supported on iphone 12 and above series not on airpodes.
How can I charge my android wirelessly?
You can charge your androids from eon plus as it is supports wireless charging.
Can I charge simultaneously two devices?
Yes, you can charge simultaneously two devices from eon plus powerbank.
CAR CHARGERS
Below are some common questions about our products
Can I charge simultaneously two devices?
Yes, you can charge simultaneously two devices.
Is it safe to use car chargers while travelling?
Yes, our car chargers are in built with smart chip which avoid short circuit and is safe to use while travelling.
How fast my phone will be charged?
Most of the chargers are featured with fast and efficient charging.
Is it lightweight and ebay to travel?
Yes, it is compatible and snugfit that suits all your devices and cars.